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Privacy and Cookie Policy

Privacy and Cookie Policy

Effective Date: 01/11/2025

MediDentalPro.com (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or purchase from our website.

1. Information We Collect

1.1 Personal Information

Name, contact number, email address, billing/shipping address (to process orders and for delivery).
Payment details (processed securely via third-party payment gateways – we do not store card details).
GST details (if applicable), Doctor’s Registration No., Drug Licence No. for resellers for invoicing purposes.

1.2 Non-Personal Information

IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

Processing and fulfilling orders.
Communicating order updates, promotions, and service notifications, and for business analysis.
Improving website performance and user experience.
Complying with legal obligations.

We never sell or rent your personal information to third parties. We strive to keep your personal information safe with us.

3. Sharing of Information

With authorized service providers (couriers, payment gateways) for order fulfilment.
With law enforcement agencies, if required by law or legal process.

4. Data Security

We implement industry-standard encryption and security protocols to protect your data.
All payment transactions are processed via PCI-DSS compliant gateways.
While we take all reasonable precautions, we cannot guarantee absolute security of information transmitted online.

5. Cookies

Our website uses cookies to enhance user experience, remember preferences, and analyse traffic. Users can disable cookies in browser settings, but certain features may not work properly.

6. User Rights

You may request access, correction, or deletion of your personal data by contacting us at help@medidentalpro.com or hello@medidentalpro.com or call us at +91 7702494455.

You can opt out of marketing communications at any time.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes stated in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to read their privacy policies.